Yes. NASAV is a licensed and legally registered maid hiring agency in Malaysia, operating in compliance with the regulations set by the Ministry of Human Resources and Immigration Department of Malaysia.
NASAV has years of experience in sourcing, processing, and placing trained foreign domestic helpers. The agency has successfully assisted many Malaysian households with reliable and ethical maid hiring services.
NASAV provides transparent processes, proper documentation, trained candidates, and end-to-end support—from selection to post-arrival assistance—ensuring peace of mind for employers.
The passport application usually takes 2–4 weeks, depending on the maid’s country of origin and local government processing time.
The medical examination typically takes 3–7 working days, subject to clinic availability and medical clearance results.
If the maid fails her medical check in her home country, she will not be allowed to work overseas. The employer will be informed and offered a replacement or a refund according to agency terms and conditions.
The complete hiring process generally takes 8–12 weeks, depending on documentation approval, visa processing, medical clearance, and flight availability.
The process includes:
1. Maid selection
2. Document submission
3. Medical examination
4. Work permit and visa application
5. Pre-departure briefing
6. Arrival in Malaysia
7. Post-arrival medical and permit endorsement
NASAV will guide employers at every step.
If the selected maid cancels before arrival, NASAV will arrange a replacement, subject to availability and agreement terms.
Upon arrival, the maid will undergo:
FOMEMA medical examination
Immigration endorsement
Insurance activation
Orientation or briefing (if required)
The maid can usually start work within 7–14 days, after completing medical clearance and work permit endorsement.
Salary payment should begin from the maid’s official start date of work, after she is legally cleared to work and has commenced duties at your home.
The main factors Immigration considers are the employer’s active income and the valid reason for hiring a domestic helper. Accepted reasons include managing household work for a large residence, caring for young children, or providing care for elderly or sick family members. Employers are advised to consult NASAV for the latest Immigration checklist and requirements.
Approval from the Immigration Department generally takes 2 to 6 weeks. Processing time may vary depending on document completeness and any unforeseen circumstances.
The employer may renew the work permit independently through MYEG, or engage NASAV to handle the renewal process on their behalf for convenience and accuracy.
If the application is rejected, NASAV will inform the employer of the rejection reason and discuss the necessary steps to rectify and resubmit the application where applicable.
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